Refund policy

Returns

• We accept returns of unused, unopened, undamaged items in original packaging within 30 days of delivery.
• To initiate a return: email [email protected] with your order number, item name, and reason for return.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Exclusions

• Personalized, custom, or made-to-order items are non-returnable.
• Clearance and sale items are final sale.
• Used, damaged, or altered items cannot be returned.

Refunds

• Once we receive and inspect the returned item, we will process a refund to your original payment method within 5–7 business days.
• Original shipping fees are non-refundable unless the return is due to our error.

Damaged or Incorrect Items